Healthwatch Essex Trauma Card pilot evaluation
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Healthwatch Essex undertook an evaluation of its trauma card pilot. This was an initiative suggested by its Trauma Ambassador Group to empower individuals who have experienced trauma to communicate more effectively with healthcare professionals. 91 users and 14 health professionals responded to a survey.
Based on this initial pilot study, there is preliminary evidence to suggest the use of a Trauma Card in accessing healthcare services can be empowering and all respondents felt the card was effective in facilitating engagement with professionals. All respondents said they would use the Trauma Card again in the future. Similarly, initial feedback from a small number of professionals was encouraging. They felt it improved the quality of the interaction and the digital interface was accessible and useful.