Community Mental Health Transformation

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Summary of report content

Healthwatch Leeds aimed to provide some ideas as to how the local Community Mental Health Transformation programme can do this during its Phase 2 rollout in Leeds. It focuses on the four Local Care Partnership (LCP) areas targeted by Phase 2 – Armley; Beeston and Middleton (Inner South); Bramley, Wortley and Middleton; and Woodsley and Holt Park – as well as providing some introductory information in its Appendices about four communities identified by the Community Mental Health Transformation programme as needful of further study at this point. They spoke to 800 people.

When respondents were getting mental health support, for the most part they felt it was working well for them. People value consistent, reliable, ongoing mental health support. When people weren’t getting support, they sometimes felt this was because services either weren’t there at all, or weren’t there for them and their needs. On the whole, this was due to a combination of having been discharged from services, not knowing what services exist, and having been turned down when asking for help in the past.

Most people felt that where they lived impacted on their mental health to some degree, so there is real value in understanding mental health from a very local perspective.

In all areas barring Bramley, Wortley and Middleton, there was a fairly even split between those respondents who preferred to get support formal NHS settings, those who preferred less traditional community-based settings, and those who suggested they would feel comfortable in both.

Less than two in five wanted services provided by phone.

The report contains a number of recommendations about the quality of current mental health support, access to mental health support for those not currently receiving it, improving local environments and places where support can be received.

 

 

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General details

Local Healthwatch
Healthwatch Leeds
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Remote appointments and digital services
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)

Details of people who shared their views

Number of people who shared their views
800
Types of disabilities
Mental health condition
Types of long term conditions
Mental health condition
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