Enter and view: Cedar Court

Download (PDF 172.76 KB)

Summary of report content

Healthwatch Oxfordshire undertook an Enter and View visit to Cedar Court, a care home for 63 residents, on 7 November 2018 as part of a planned series of visits to local care homes.  They met with six residents individually and five as a group, six staff, two relatives and the care home manager.

Healthwatch found that a dedicated staff team who were working very hard to make improvements at Cedar Court.  There are some identified staff training requirements. Residents are generally content with the care they receive.  Staff receive a thorough and comprehensive induction

There were 7 recommendations.  The report includes a response from the provider

Would you like to look at:

General details

Local Healthwatch
Healthwatch Oxfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Healthcare Homes Group Ltd

Details of people who shared their views

Number of people who shared their views
15
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.