Long term conditions summary report

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Summary of report content

Healthwatch Thurrock conducted an engagement exercise to explore the views and opinions of people with Long Term Conditions (LTCs). The aim of this work was to provide an evidence base for the development and improvement of care and the ways in which people with LTCs in Thurrock were supported to self-manage their conditions and general health.

Healthwatch Thurrock conducted a survey with 61 people living with both single and multiple LTCs. The survey was conducted face to face in order to get a depth of qualitative data and to capture voices. The survey questions were based around Public Health guidance and NICE best practice.

The survey questioned how much respondents understood about their LTCs and the connection between them and their lifestyle or choices. People were asked whether there was anything that they could have been done prior to diagnosis and what that may have been. Through the survey, other findings evolved surrounding how informed people were following their diagnosis, including gaining more support to self care, understanding their condition, and prevention information.

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General details

Local Healthwatch
Healthwatch Thurrock
Publication date
Type of report
Report
Key themes
Communication with patients; treatment explanation; verbal advice
Diagnosis
Remote appointments and digital services
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
61
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of disabilities
Long term condition
Does this report feature carers?
No
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