Maternity services - key findings from the Healthwatch network

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Summary of report content

According to a recent poll Healthwatch England commissioned half of women who have used a maternity service want to give feedback to help improve services - but seven in 10 do not know how to.

At least 33 local Healthwatch across England have identified maternity services as a priority area for their communities over the last two years

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General details

Local Healthwatch
Healthwatch England
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Maternity care

Details of people who shared their views

Number of people who shared their views
2,135
Gender
Women
Pregnancy/maternity
Currently pregnant
Currently breastfeeding
Given birth in the last 26 weeks
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