Quarterly report July - September 2019

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Summary of report content

Healthwatch Wiltshire reports on a summary of their activities during the period July to September 2019.  In this quarter they spoke to 1,423 people, welcomed one new board member, launched a Young Healthwatch, published 3 reports, highlighted how feedback helped improve dementia services and launched volunteer led project on military families.

The majority of people they spoke to:

  • Were service users
  • Had heard about Healthwatch Wiltshire at an event
  • Talked to them about GP practices

 

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General details

Local Healthwatch
Healthwatch Wiltshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Food, nutrition and catering
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Focus group
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Other
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
1423
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Types of long term conditions
Dementia
Does this report feature carers?
Not known
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