Enter and View: Ravenscourt Nursing Home

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Summary of report content

On 22nd November 2019, Healthwatch Havering undertook their third Enter and View visit to Ravenscourt Nursing Home. The aim of the visit was to ensure that all health and social care services delivered at the home are acceptable and the welfare of the residents is not compromised in any way. The home could accommodate 70 residents but had 65 at the time of visit. The home had 84 care staff employed which included management and support/admin/maintenance/activities staff.

The report outlines the findings about the premises, the quality of care residents received and about staff's ability to take care of the residents. The team felt that the home was very motivated and caring, with a relaxed and homely atmosphere, and did not consider it necessary to make any recommendations for improvement.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Public consultation and engagement
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
None
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
14
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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