Enter and View: Lansbury Court Care Home

On 30^th October 2019, Healthwatch Sunderland undertook an Enter and View visit to  Lansbury Court Care Home to effectively capture the resident’s experience. The home has the capacity to support 56 residents of any age under the categories of Dementia and Residential Care.

The Healthwatch team gathered feedback from the residents, their family and friends, staff and Managers via surveys and also made observations during the visit. They found the home have a good visible management; staff with time and skills to do their jobs; the staff had a good knowledge of each resident and their changing needs; residents had access to a variety of activities and food; they could also access healthcare professionals on a regular basis; the home had an open environment which catered to resident’s personal, cultural and lifestyle needs; the management actively sought feedback and provided a physical environment which is suitable for the needs of the residents.

The report did not make any recommendations.