Enter and view: Alma Court Care Home
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Healthwatch Staffordshire undertook an Enter and View visit to Alma Court Care Home on 12 November 2019. They assessed it against 8 indicators of a good care home:
They concluded that it is a well-run home for residents, some of whom may have particularly challenging needs. They are well supported by the staff and it appeared that they are well cared for.
Recommendations
The regular Supervision & Training procedure needs to be put in place. This is planned for end of November 2019.
The Handover Book on the day Healthwatch visited had not been filled in. They were told that the Nurse in Charge fills in the information during the last 30 minutes of the shift; but to ensure information is not missed it would be a good idea to fill in vital information as an event occurs.
The provider made a response to the report which is incorporated