Enter and view: Ryeview Manor

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Summary of report content

Healthwatch Bucks carried out an Enter and View visit to Ryeview Manor, a residential care home that, at the time, provided care for 92 people including many living with dementia.

Key findings by the Enter and View representatives included: staff interacted confidently with residents on a one-to-one basis; residents' past lives were recognised and the home decor reflected this; there were some inconsistencies which could be confusing for those living with dementia; and few residents were engaged with each other or staff in activities.

Healthwatch Bucks made several recommendations surrounding: food and drink choices and menus; encouraging residents to get involved in day to day household tasks as activities in themselves; maximising the benefits and encouragement of activities; and trying to enable residents who wanted to have more baths to do so. The report contains a positive response from the service provider.

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
B&M Care Homes

Details of people who shared their views

Number of people who shared their views
19
Age group
All
Gender
All
Sexual orientation
Not known
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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