Annual Report 2018-19

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Summary of report content

Healthwatch Plymouth reported on their activities during 2018-19. These included: involving the public and volunteers in their work; working with colleagues in Healthwatch Devon and beyond; gathering local people's experiences of health and social care and views on the changes they want to see; and providing people with advice and information. The report also includes information about the work of Healthwatch Plymouth's volunteers, finances and plans for the next year.

The report also features messages from the Chair and Manager of Healthwatch Plymouth.

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General details

Local Healthwatch
Healthwatch Plymouth
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Complaints
Discharge
Public consultation and engagement
Written information, guidance and publicity
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
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