Maternity and mental health engagement report

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Summary of report content

From January to March 2019, Healthwatch Shropshire undertook wide-ranging engagement to understand people's experiences of the maternity mental health support available in Shropshire. This work was carried out as requested by Healthwatch England.

Key findings included: staff expressed that many, if not all, of the parents they had encountered in the last six months would have benefited from mental health support; over half of questionnaire respondents said they had been given no information or advice about maternity and mental health, which was widely wanted; new parents experienced a lack of opportunities to raise their mental health concerns; people had variable experiences of talking to their GP about their mental health; most support came from health visitors and midwives; people valued the support they received from health visitors and felt this should be available more frequently and go on for longer; service users and staff highlighted the need for continuity of carer to build trust and allow new parents to discuss their concerns; people experienced variable waiting times and had difficulty self-referring to mental health support; and personalisation of care, including involvement in care planning, was welcomed.

Healthwatch Shropshire made several recommendations, surrounding: increasing support for partners; better information for new parents; more consistent and face-to-face contact with professionals; more support groups to build peer support networks; provision of mental health training for all staff that work with new parents; and the new Perinatal Mental Health Team working closely with primary care professionals to improve the consistency and quality of support provided to new parents that need it. The report features a positive response from the Local Maternity System.

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General details

Local Healthwatch
Healthwatch Shropshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Focus group
Survey
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Health visitors including baby clinics
Maternity care
Community Mental Health Team (CMHT) and specialist MH services
District nurse and community nursing

Details of people who shared their views

Number of people who shared their views
348
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Pregnancy/maternity
Given birth in the last 26 weeks
Types of disabilities
Mental health condition
Does this report feature carers?
Yes
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