Enter and view: Davenham Hall Nursing Home

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Summary of report content

Healthwatch Cheshire West undertook an announced/unannounced enter and view visit to Davenham Hall Nursing Home on 4 December 2023.  They spoke to 3 relatives and the care home manager.

The report looks at:

  • Treatment and care
  • Privacy, dignity and respect
  • Understanding residents’ care plans
  • Interactions with staff
  • Connections with friends and family
  • Wider local community
  • Activities
  • Person centred experience
  • Environment
  • Food and drink
  • Care home best practice initiatives

The report contains four recommendations about the building and décor and a response from the provider.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Parking and transport
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Springcare Care Homes Ltd

Details of people who shared their views

Number of people who shared their views
4
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