Intelligence Report December 2023

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Summary of report content

Healthwatch East Riding of Yorkshire highlights the key themes in the feedback they received in December 2023.  In this period, they heard from 19 people.

The report looks at the themes by the main areas of care.  For primary care, this was largely about access to GPs and dentists, booking appointments and the quality of care.  For secondary care, this was largely about access to services and quality of care.

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
19
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