Enter and view: Ryfields Village
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Healthwatch Warrington carried out an announced Enter and View visit at Ryfields Village on Tuesday 6th March 2018.
As part of Healthwatch Warrington’s Enter and View programme, visits are made to local residential homes in accordance with information received from the local public, service users, carers and monitoring authorities.
Ryfields Village is purpose-built housing scheme (for 55 years or over) managed by Your Housing Group situated in a residential area in Orford, with 243 properties in total. Onsite care packages are available to residents and this support is contractually provided by Warrington Community Living (WCL).
The overall findings and conclusion documented within the report includes; there appears to be a cultural of mutual respect and friendliness between care staff and residents at Ryfields Village. The report highlights it was clear that WCL has made considerable progress since it has gained the contract to delivery care at Ryfields Village. It was also apparent that there was strong communication, cooperation and collaborative working between Your Housing Group and Warrington Community Living. However, the visiting team did feel that some improvements could be made. This is reflected in the recommendations made which include encourage residents’ committee engagement, review and respond to requests for equipment / adaptations and continue to reduce dependency on agency staff.