Born well growing well community insights

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Summary of report content

This report examines important aspects of the services provided in Tower Hamlets to new and expectant parents; children and young people.

The data they have used has been collected between January 2016 and June 2018.

Healthwatch Tower Hamlets have spoken to: 655 users of maternity services, identifying a total of 2321 issues; 431 parents and carers who accessed health and social care services for their children, identifying a total of 1287 issues; 158 young people (aged 14-24), identifying a total of 516 issues.

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General details

Local Healthwatch
Healthwatch Tower Hamlets
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Health visitors including baby clinics
General Practice (GP)
Maternity care
Paediatric care
Name of service provider
Unknown

Details of people who shared their views

Number of people who shared their views
1105
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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