Enter and view: Atholl House

Download (PDF 325.6 KB)

Summary of report content

Part of the Healthwatch Wolverhampton remit is to carry out Enter and View visits. Healthwatch Wolverhampton Authorised Representatives will carry out these visits to health and social care premises to find out how they are being run and make recommendations where there are areas for improvement.

Healthwatch Wolverhampton carried out an unannounced Enter & View visit to the home responding to information received whilst attending various stakeholder meetings. On arrival we were greeted by the manager, we explained the purpose of the visit. The manager was aware of Healthwatch as they had received a visit earlier on in the year from the team explaining the role of Healthwatch.

The key findings from the visit includes:

• We saw members of staff involving residents with duties and activities.

• The home has a pay phone and Wi-Fi for residents to access.

• The home was odour and clutter free and had a peaceful environment.

The report contains 10 recommendations and a response from the provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Wolverhampton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Public consultation and engagement
Medication, prescriptions and dispensing
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Atholl House

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.