Enter and view: Ainsdale Court Care Home

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Summary of report content

This is an enter and view report by Healthwatch St Helens. Healthwatch representatives visited the Aisndale Court care home.

The care home was broadly found to be operating well. There were some concerns over lack of parking space and the need for redecoration, though this was said to be ongoing.

There are recommendations in this report.

  • To continue with improvements in décor which will offer a more modern and colourful feel to the Home
  • To have a sign for the car park, the visiting team found parking quite difficult
  • A noticeboard with photographs and names of staff would give families a friendly welcome
  • Keep up the good work and continue to seek new opportunities to develop the Home further.

There are no follow up actions in this report. The provider has acknowledged the report.

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General details

Local Healthwatch
Healthwatch St Helens
Publication date
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Medication, prescriptions and dispensing
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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