Aintree University Hospital online feedback

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Summary of report content

This report details the feedback which patients, family and visitors have shared with Healthwatch Sefton about Aintree University Hospital NHS Foundation Trust. All of the feedback shared with them has been added to the Healthwatch Sefton Feedback Centre. This web based tool helps members of the public to rate the services they use and provides Healthwatch Sefton with real time feedback which supports them in identifying trends and issues which they can act on.

This report provides a snapshot of the information provided between April – September 2017. During this period Healthwatch Sefton received 99 completed reviews relating to the Trust. The Trust has scored an average four out of five stars. This report provides a snapshot of the information provided between April – September 2017. During this period Healthwatch Sefton received 99 completed reviews relating to the Trust.

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General details

Local Healthwatch
Healthwatch Sefton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Caring, kindness, respect and dignity
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Other
Name of service provider
Aintree University Hospital NHS Foundation Trust

Details of people who shared their views

Number of people who shared their views
99
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
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