Enter and view: The Riverside Nursing Home

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Summary of report content

Healthwatch Rochdale visited The Riverside Nursing Home on Thursday 27th July 2018 at 2pm – 4.00pm as part of a programme of announced Enter and View visits to care homes in the Rochdale borough. The visit was based on eight care quality indicators developed by Independent Age. This was an announced visit, therefore The Riverside Nursing Home management and staff were expecting us.

The findings in this report are based on eight care quality indicators. The Enter and view visit showed that The Riverside Nursing Home meet the requirements of some of the indicators. However, the requirements of some of the indicators are not fully met and the following areas of improvement have been identified in relation to staffing, activities, mealtimes and lifestyle.

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General details

Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
The Riverside Nursing Home

Details of people who shared their views

Number of people who shared their views
9
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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