Performance art project based on survey findings of Redbridge residents views and experiences of local mental health services

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Summary of report content

Healthwatch Hear My Voice was a 6 week performance art based project for local residents with lived experience of mental ill health, either as service users, service providers or carers/support workers. The results of a survey of local residents views and experiences of Redbridge mental health services was used as a basis for some end of project sketches which were performed entirely by the project participants.

The majority of survey respondents and project participants appear to be mostly satisfied with the local mental health services provided, although long waiting times for access to talking therapy services is a prevalent concern. There is also concern expressed about the quality/skills training of therapists and first point of contact personnel. Other areas for improvement noted are the need for increased availability of, and better signposting to, a greater variety of therapeutic, social activities, not only for long term service users to improve quality of life and help prevent relapse, but as a preventative measure that could be tried before the prescribing of medication in some mild to moderate cases.

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General details

Local Healthwatch
Healthwatch Redbridge
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Public consultation and engagement
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
PALS
Primary research method used
Deliberative event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Adult social care, including care packages and social workers
Name of service provider
NHS Redbridge CCG

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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