Enter and view: Sandalwood Court

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Summary of report content

Healthwatch Northamptonshire gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Northamptonshire to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.

Healthwatch Northamptonshire visited Sandalwood Court Care Home on 5 June 2018.

The key findings highlighted areas in relation to patient feedback, staff feedback and observation.

Following the visit Healthwatch Northamptonshire recommended that the home liaises with Northamptonshire County Council Adult Social Care team and Northamptonshire Carers to ensure that beds available for respite care are fully utilised.

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General details

Local Healthwatch
Healthwatch Northamptonshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Shaw Healthcare (de Montfort) Ltd

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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