Enter and view: Cherry Tree

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Summary of report content

Healthwatch Bucks conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch Bucks visited Cherry Tree, on 26/09/2018.

Cherry Tree provided nursing care for 40 residents at the time of our visit. Healthwatch Bucks talked to 2 visitors, 5 members of staff and 10 residents and observed another 8 residents, 1 visitor and 3 staff.

The summary of findings included: A welcoming manager who engaged well with residents and seems open to new ideas; Staff who seemed caring and positive when interacting with residents; Insufficient daily activities taking place.

This report contains 16 recommendations.

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Public consultation and engagement
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Chiltern Care Service Limited

Details of people who shared their views

Number of people who shared their views
17
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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