Enter and view: Icknield Court

Healthwatch Bucks conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch Bucks visited Icknield Court, on 27/07/2018.

Icknield Court currently provides residential care for up to 90 people. We visited each of the six wings called ‘houses’. In 4 of these, people live with dementia. They talked to 8 residents, 4 visitors and 3 staff members. We observed another 16 residents and 9 staff.

The summary of findings included: Little interaction observed between staff and residents outside the lunchtime period and then conversation seemed to be one sided and not always positive; Most activities seemed sedentary, based around music and film, and only one a week was exercise based.

This report contains 14 recommendations.