The big conversation – BSL users consultation

This is a report by Healthwatch Redbridge.

Healthwatch Redbridge was asked to support north east London Integrated Care System (NHS NEL) to listen to and involve diverse communities in responding to their ‘Big Conversation’.

The ’Big Conversation’ is about listening to the people in our local communities, hearing their thoughts about health, care and wellbeing in north east London and, most importantly, acting on them. It will help NHS NEL to focus on what matters to local people and to work with them and community partners, to improve quality address health inequalities. 

The engagement builds on the recently published interim integrated care strategy that is turning their ambitions into actions and is an opportunity to focus on what matters to local people.

Based on what NHS NEL already know, they are currently focusing on four improvement priorities. These are: • Babies, children and young people • Local employment and workforce • Long term conditions • Mental health.

There are no recommendations in this report. 

However the findings from the groups are summarised as good/poor experience in each section.

There are follow up actions in this report.

• The report is expected to be presented to the NHS NEL Board in October 2023. Responses from today will be part of those findings. 
• Participants were invited to share their contact details with HWR if they wished to follow-up on any of the issues discussed within the meeting, or if they were concerned about anything they had heard.
• HWR also confirmed that the report would remain anonymous and no person would be identified.