Enter and view: Rock House
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Healthwatch Bucks conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.
Healthwatch Bucks visited Rock House, on 27/04/2018.
Rock House provides care for up to 36 resident, most of whom live with dementia. Rock House also offers respite care. Healthwatch Bucks spoke to six members of staff, two visitors and four residents. Healthwatch Bucks observed a further six staff and 25 residents.
The summary of findings included: A very friendly, welcoming care home where staff deal kindly and patiently with residents; The building is old and not purpose built and as a result the layout may be confusing to people living with dementia. Works are being carried out to address some of the problems including making the garden more interesting and user friendly.
This report contains 12 recommendations.