Enter and view: Oak Grange, Chester

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Summary of report content

This is an Enter and View report from Healthwatch Cheshire East and Cheshire West.

Enter and View staff visited the care home at Oak Range in Chester. Both residents and staff were spoken to. Several things were found to be working well:

  • The housekeeping of the home is a high standard
  • The Home is very well organized
  • The gardens are well maintained and accessible
  • Food is of an excellent quality
  • Staff are very supportive and caring

There are recommendations in this report.

  • Ensure that all menus and activity schedules are updated daily or as required.

There are no follow up actions in this report.

However there is a response from the provider.

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General details

Local Healthwatch
Healthwatch Cheshire East
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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