Enter and view: Young Adult Diabetes Transition Clinic

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Summary of report content

This is an Enter and View report by Healthwatch Sandwell. 

Healthwatch visited the young adult diabetes transition clinic at Birmingham City Hospital, which sees people between ages 19 and 25.

A total of 6 people were spoken to on the visit. Overall people were positive about the service with little negative feedback.

There are recommendations in this report.

  • Providing a loop system for hearing impaired patients
  • Extending opening times to accommodate weekends
  • Addressing the IT system to flag what the communication need is

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Diabetes care
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