Enter and view: Rosedale Nursing Home

This is an Enter and View report from Healthwatch North Yorkshire.

The Rosedale nursing home was visited by Healthwatch representatives. During the visit 16 residents, 21 friends or family, and 35 members of staff gave their views.

Most were happy with the home and the overall rating from the visit was good. However there were a proportion not happy with elements of their stay, which is reflected in the recommendations.

There are recommendations in this report.

• Clear parking signage would really help the visitors in general, as well as to ensure access to health and care professionals on arrival.

• Revisit the activities plan to ensure it is a regular routine for everyone and inclusive.

• Gather residents’ individual feedback to identify which type of activities, as well as social interaction, would encourage them to 

participate and benefit via physical and mental interaction (as much as possible).

• Review the food offer to respond to some concerns shared about the food quality, variety, and choice.

• Encouraging the residents, where appropriate, to have regular visits to the garden / outside space, which would benefit a healthy and active lifestyle on a regular basis.

• Undertake a staff training assessment to identify training gaps and refresher training needed aligned to care needs.

• Review the staff wellbeing support policy to ensure that appropriate and relevant support is offered to the team and some concerns about workload addressed.

There are no follow up actions in this report.