Enter and view: Millfields Day Service Ltd. Brinscall

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Summary of report content

This Enter and View of Millfields Day Service took place on Tuesday May 30 2023. Millfields is located in Chorley and provides a range of activities for adults with neurological conditions including dementia, Alzheimer's and Parkinson’s, and learning disabilities/difficulties.

Healthwatch Lancashire spoke to nine residents, eight relatives and three members of staff. Overall, people using the service are happy with the centre and the services provided and all felt that they have choice in their day. Meeting friends and the social aspect was the main reason given for attending and enjoying the day services. All feedback around food was positive. All staff spoken with expressed enjoyment for their role and the services in general. Staff were seen to have good knowledge of the people being supported and their induvial needs and preferences, and showed compassion and good support when required.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Other
Parking and transport
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Day care centre (social care)
Other

Details of people who shared their views

Number of people who shared their views
20
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