Enter and view: Abbey Wood Lodge Ormskirk

Healthwatch Lancashire undertook an Enter and View visit of Abbey Wood Lodge Ormskirk on 22 May 2023. As part of their visit, they spoke to 9 residents, 1 relative and 7 members of staff.

Abbey Wood Lodge Care home provides residential and dementia care. The care home can cater for up to fifty-eight residents and at the time of the visit there were fifty-six residents in the home.

The home is split into three floors and each floor caters for different needs.

• Coronation- this is the ground floor and cares for eighteen residents who are in residential care. This floor has two carers and one senior member of staff.

• Forest- this is the first floor and cares for residents who have progressive dementia. This floor has four carers and one senior member of staff.

• Blossom- this is the top floor of the home and cares for residents with early onset dementia. This floor has two carers and one senior member of staff.

Each area of the home has a communal lounge and a dining area. Food is prepared on site in the kitchen on the first floor and is then delivered to the floors ready for meal time. The residents are able to choose from different choices on the menu every day.

The home was secure with keycode access into the main area and using the stairs and lifts within the home. All areas of the home appeared clean and tidy, and staff were observed to be cleaning and ensuring the home was suitable throughout the visit.

The care home offer chance for relatives to come in and join in celebrations with their family and can also join them for meals and for events within the home.

The report contains three recommendations.