Enter and view: Simonsfield Residential Care Home

Healthwatch Halton gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Halton to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.

Healthwatch Halton visited Simonsfield Care Home on 14/04/2014.

The findings inform Simonsfield Care Home is a clean and comfortable home with a warm and welcoming atmosphere. The home has adequate parking, including disabled car parking spaces and wheelchair access. The Manager appears to be very approachable and pro-active in encouraging the community and family relatives of residents to engage with the residents and home. The home provides a high standard of personalised care and is decorated to a good standard. Residents and family visitors, who spoke with the enter and view team on the day of the visit, expressed positive comments about the care that they or relatives received from the care staff and manager.

The report contains 2 recommendations which include promote the engagement of residents family and staff with Healthwatch Halton. Examine opportunities for outside trips with hired buses. Provide residents with a personal choice of activities.