What people have told us about community pharmacies in Medway
Download (PDF 738.5 KB)Summary of report content
This report is by Healthwatch Medway. This project aimed to discover what Medway residents use their pharmacies for currently, and how they feel GPs and Pharmacists can work better together.
In July 2023, a street survey was conducted on Chatham High Street, yielding 59 responses. Additionally, 22 exit interviews were completed outside of Community Pharmacies. There were more female respondents than male (2:1), with a statistically representative spread of ethnicities and ages. Carers are well represented in the data.
Most people mentioned the issues they have with accessing their GP but felt that the Pharmacy worked well. People would like to see pharmacies able to hire more staff, and promotion of services provided outside of fulfilling prescriptions.
It was felt that more in-depth research is needed to understand what improvements residents would like to see.
There are no recommendations in this report.
There are no follow up actions in this report.