Heacham Group Practice Feedback

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Summary of report content

This is a summary report by Healthwatch Norfolk. Healthwatch Norfolk visited the Heacham practice to speak to people visiting the surgery for their views.

As this is a summary of the engagement there were no recommendations or follow up actions, the key comments from people are stated in the report.

People were generally positive about the practice itself and how staff treated them.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Medication, prescriptions and dispensing
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
Heacham Group Practice

Details of people who shared their views

Number of people who shared their views
23
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