A review of users experiences of services for people with eating disorders in the east riding of yorkshire

Download (PDF 416.66 KB)

Summary of report content

This report provides public opinion, analysis and recommendations of Eating Disorder (ED) services that function in the East Riding, specifically services for those people under the age of 18.

Methods of collecting data included a public survey available for anybody to complete and a listening event, which was also open to the public. The majority of engagement in both was from people who had used Eating Disorder services and their families. Information was recorded by the Healthwatch East Riding of Yorkshire team. Testimonials submitted by service users and family members also contributed to the collection of relevant information. Healthwatch East Riding of Yorkshire then evaluated the information we had collected to create a series of recommendations.

Those who attended the listening event were a mixture of service users, family members and professionals who work with young people who are service users.

The information they collected from public consultation pointed to the following: Inconsistent services; lack of beds; poor handovers in hospitals; GPs struggling to diagnose early; public sector need more information to help support those with an Eating Disorder.

The report contains 7 recommendations which include: East Riding of Yorkshire Clinical Commissioning Group (ERYCCG) and Humber NHS Foundation Trust to promote the services available for people with Eating Disorders and improve public awareness. East Riding of Yorkshire Council (ERYC) to commission specific and tailored information for organisations and educational institutions who have first-hand contact with young people to raise awareness of the signs and symptoms of Eating Disorders. This could be training aimed at teachers, parents and anybody else who works with young people. East Riding of Yorkshire Clinical Commissioning Group (ERYCCG) to increase GPs’ awareness of eating disorder pathways and support services available locally. ERYC to increase public awareness of support that is available for individuals with an Eating Disorder. ERYC to improve public awareness that an eating disorder is a mental illness not a nutritional one. ERYC Services to ensure Tier 1 and 2 (ERYC) and Tier 3 (ERYCCG) services are commissioned and delivered within the East Riding of Yorkshire to ensure services are available locally for the people who need them. ERYCCG, Humber NHS Foundation Trust and ERYC to work together to provide a seamless and smooth transition from services for children and young people to those provided for adults.

Would you like to look at:

General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Triage and admissions
Booking appointments
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Diagnosis
Public consultation and engagement
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Parking and transport
Other
Staffing - levels and training
Quality of treatment
Referrals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Consultation
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Nutrition and dietetics
Name of service provider
NHS East Riding of Yorkshire CCG

Details of people who shared their views

Number of people who shared their views
35
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.