Enter and view: New Meppershall Care Home

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Summary of report content

Healthwatch Central Bedfordshire gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Central Bedfordshire to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.

Healthwatch Central Bedfordshire visited New Meppershall Care Home on 14 th April 2015.

The key findings highlighted areas in relation to patient feedback, staff feedback and observation. At the time of the visit, the evidence is that the home was operating to a good standard of care with regard to cleanliness, dignity and respect

The report contains 6 recommendations.

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General details

Local Healthwatch
Healthwatch Richmond upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Pressbeau Ltd

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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