Enter and View Milton Court

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Summary of report content

This is an enter and view report by Healthwatch Milton Keynes.

Healthwatch visited the Milton Court care home to speak to residents and view the environment.

A total of seventeen residents were spoken to during the visit.

There are a set of recommendations in the report.

  • A suggestion has been made to all Care Homes to develop a Biography service.
  • If help is required with activities or support for residents with dementia, it may be useful to contact a local memory club.
  • Review the status of those currently bedbound residents and consider whether they could be helped to be more mobile through better equipment or physical therapy.
  • Consider ways of alleviating isolation for those residents that have mobility issues.
  • Explore options for more varied activities that could be inclusive of those less mobile residents or look at designing an activity program specifically bedbound residents, particularly those who also have sight and hearing impairments.
  • Consider ways to provide a more communal lunchtime layout on the ground floor, as we noted many residents sitting alone.

There are no follow up actions in this report.

However the provider has responded to each recommendation in writing within the report itself.

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General details

Local Healthwatch
Healthwatch Milton Keynes
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Milton Keynes Council
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Milton Court

Details of people who shared their views

Number of people who shared their views
17
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