Enter and view: Discharge to Assess Beds, Leycester House

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Summary of report content

This is an Enter and View report by Healthwatch Cheshire East.

The report focuses on the discharge to assess beds within the care home, there is another report which deals with the rest of the home.

Healthwatch Cheshire East spoke to three people using the discharge to assess beds.

There are no recommendations in this report.

However this is due to there being no identifiable issues or problems with care:

Transfers from hospital to the care home seem to run smoothly
Communication between the various services appears to be excellent with each step of the process in place in a timely manner
Integration into the care home and support from the care home staff

There are no follow up actions in this report.

However this is due to the above findings that residents were content.

Local Healthwatch

Healthwatch Cheshire East

Publication date

Friday, September 22, 2023

Date evidence capture began

Thursday, August 17, 2023

Date evidence capture finished

Thursday, August 17, 2023

Key themes

Building, Decor and Facilities, including health and safety

Caring, kindness, respect and dignity

Communication with patients; treatment explanation; verbal advice

Consent, choice, user involvement and being listened to

Discharge

Food, nutrition and catering

Service organisation, delivery, change and closure

Staffing - levels and training

Was the work undertaken in partnership with another organisation?

Primary research method used

Observation (eg Enter and View)

If an Enter and View methodology was applied, was the visit announced or unannounced?

Announced

Care home

Discharge lounge/ discharge team/ discharge to assess

Name of service provider

Leycester House

Number of people who shared their views

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