People, Communities and PCN Partnership Project: Brighton and Hove workshop
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The People, Communities and PCN (Primary Care Network) partnership project is commissioned by NHS Sussex and delivered by Healthwatch in Sussex (a collaboration between Healthwatch Brighton and Hove, Healthwatch East Sussex, and Healthwatch West Sussex). The project is part of a wider aim to enable people to help shape the health and care system as part of the NHS Sussex “Working with People and Communities Strategy”. More specifically, GP practices are required (since April 2015) to have a Patient Participation Group made up of registered patients. However, PCNs do not currently have a similar set up but want to engage with patients.
Healthwatch Brighton and Hove organised their local workshop on 25th May, between 10am – 1pm at the Brighthelm Centre. The event was attended by approx. 40 people, with an even spread of representation from PCNs (Primary Care Networks), PPGs (Patient Participation Groups), VCSE (Voluntary, Community and Social Enterprise) and the general public.There were also four representatives from NHS Sussex, including the Deputy Director of Primary and Community Care, in Brighton and Hove.
Participants engaged in table discussions regarding the following questions:
1. What does diversity look like in Primary Care ensuring we are inclusive, and all local people have a voice? What types of people are important to hear from so a wide variety of people can share their views about GP services?
2. How can diverse patient, public and voluntary sector voices to be heard in Primary Care Networks What can we do to make sure all types of people’s views can be shared with Primary Care Networks (groups of GP practices working together)?
3. How can we tailor patient involvement to allow for the unique environment and geography of GP practice communities. What are the challenges of the local geography/environment and how can we overcome these to allow patients to become involved in the workings of GP practices?
4. What does effective communication with patients and communities look like to allow for a two-way conversation. What can we do to allow for a two-way conversation between patients/communities and GP practices?