Monthly report: August 2023

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Summary of report content

Healthwatch Northumberland report on key themes in the feedback they received in August 2023. During this period they heard from 143 people.

 Key themes included:

  • Difficulty getting an appointment with GPs
  • Hospital access
  • Difficulty fining an NHS dentist

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Quality of treatment
Referrals
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Ambulances and paramedics
Care home
Dentist
Ear, nose and throat, audiology and maxillofacial services
General Practice (GP)
Hospital services- not stated
Pharmacy
Physiotherapy
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