Insight bulletin August 2023

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Summary of report content

Healthwatch Surrey report on themes in their data in August 2023.  During this period they heard from 110 people.

Key themes include:

  • Praise and thanks for the support and treatment received
  • Paying for services
  • Community cash fund 2023 – Supporting those aged 16 to 24
  • Medication issues

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Complaints
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Medication, prescriptions and dispensing
Quality of treatment
Referrals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Gender identity clinics/services
General Practice (GP)
Hospital services- not stated
Medical imaging, including radiography, ultrasound, MRI and nuclear medicine
Pharmacy

Details of people who shared their views

Number of people who shared their views
110
Age group
16 to 17 years
18 to 24 years
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