Briefing-experiences of access to services
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Healthwatch Coventry undertook outreach sessions in the City of Coventry Health Centre (a multi-use NHS building) and Central Library which reached 67 people from across the City. They asked people a number of questions about their feelings about and experiences of local health services. This report captures a snapshot in time of between April and June 2023.
- 57% said accessing health service is getting harder slightly lower than the 62% from the previous quarter
- 48% found it difficult or very difficult to access their GP practice by phone
- 55% said it was difficult or very difficult to get a GP appointment
- 52% said rising prices impacted on affording dental care
- Communication regarding hospital appointments and tests is varied and the comments people made indicate how it can be improved.
The trends and themes are broadly similar to the first report in this series, which covered January to March. Therefore there has been no significant change in access to GP services for local people or lessening of the impact of the rising cost of living.