The Bersted Community Hub

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Summary of report content

Healthwatch West Sussex undertook a survey of the Bersted and Chilgrove Community Hubs to capture and better understand the views, current needs, issues, concerns, and barriers local residents and their families experience in accessing the Bersted and Chilgrove Community Hubs and living in Arun District. The survey was live from mid-January to mid-February 2023 and has been fully or partially completed by 90. Bersted Community Hub has around 150 regular users the survey was completed by 46 users a response rate of 31%.

Many responders shared how welcoming and supportive they find the hub, with staff going above and beyond for those who attend. However a number of responders stated that they did not know what activities were provided at the hub.

The services and activities provided by the Family Support Work is a great asset for many families. There are a wide range of activities used by local residents from bingo, darts, crafts, coffee and chat, foodbank, wellbeing sessions, clubs and drop in from other community and voluntary groups.

The report identifies a number of actions to improve the services provided by the Hub and the local area.

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General details

Local Healthwatch
Healthwatch West Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Services other than health or social care

Details of people who shared their views

Number of people who shared their views
46
Seldom heard groups
People who are geographically isolated
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