Insight bulletin July 2023

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Summary of report content

Healthwatch Surrey report on key themes in the feedback they received in July 2023.  These included:

  • Praise and thanks for services
  • Breastfeeding support
  • Support needs in the community
  • Long response times for ambulances
  • Access to GP surgeries

Community pharmacy

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Medication, prescriptions and dispensing
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
General Practice (GP)
Pharmacy
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