Quality time: annual health check report

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Summary of report content

Healthwatch Manchester undertook research on the experiences of people with learning disabilities at Annual Health Checks.  They ran two focus groups involving 11 people in total.

Key findings:

  • People are not all receiving their Annual Health Checks in a timely manner.
  • People are struggling to understand the terminology used in their Annual Health Check letters. People report their Annual Health Checks are generally of poor quality.
  • Healthcare professionals conducting Annual Health Checks do not explain their actions to the people they are examining. Annual Health Check letters do not inform the recipient of how often these checks should take place, resulting in people missing their appointments.

The report contains five recommendations to improve annual health checks for people with learning disabilities.

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General details

Local Healthwatch
Healthwatch Manchester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
11
Types of disabilities
Learning disability or difficulties
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