Deaf community speaks up
Download (PDF 2.13 MB)Summary of report content
This report outlines the issues surrounding access to local health services for Deaf and hard of hearing residents in Leicester and Leicestershire by examining access to the services within the last 12 months. A number of local deaf projects took part in this study and shared their insight on the accessibility of local health services.
The report explains the purpose of this study and the methodology used. It also sought to set out recommendations on how local health services could be improved to meet the needs of the Deaf and hard of hearing community.
53 participants who are Deaf sign language users or hard of hearing took part in the research. To summarise, the study highlights that some Deaf people have a positive experience of local health provision, however many Deaf users face significant challenges. The report examines a wide range of experiences within health settings, which has resulted in a number of themes emerging. This key issues include emergency and urgent care access, communication support, information accessibility and health education and prevention.