Enter and view: Dr Witvliet

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Summary of report content

Healthwatch Kingston upon Hull conducted an announced Enter and View visit, as part of a planned set of visits looking at the GP practices, ranging from purpose-built health centres housing multiple practices, to converted houses which are used as surgeries by single practices.

Healthwatch Kingston upon Hull visited Dr Witvliet on 20/05/2015.

Dr Witvliet’s practice is based in the East of the city. It was established as a practice approximately 35 years ago and operates from converted premises on a main road. The premises were originally a large house. Dr Witvliet’s is the only practice housed in the building.

The summary of findings highlighted observations from the enter and view team in the following areas; reception, lifts/stairwell,

facilities and general observations.

The recommendation informed for the practice information relating to performance, patient experience and Friends and Family test outcomes to be displayed.

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Triage and admissions
Booking appointments
Building, Decor and Facilities, including health and safety
Parking and transport
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
Dr Witvliet

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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