Patient Experiences: May 2023

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Summary of report content

Healthwatch Lincolnshire report on the patient experiences they received in March 2023. During this period they received 81 responses.

The main features of their feedback are pharmacy opening hours and accessing medication and access to NHS dentistry.  The report outlines briefly the experiences that they are receiving and the action Healthwatch Lincolnshire is taking to raise concerns.

The report also looks at feedback received on non emergency transport and positive cases.

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Medication, prescriptions and dispensing
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Patient Transport and NEPTS
Pharmacy

Details of people who shared their views

Number of people who shared their views
81
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