Enter and View: Cullum Welch Court Care Home

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Summary of report content

In April 2022 Healthwatch Greenwich visited Cullum Welch Court Care Home and provided the following recommendations:

1. Establish regular relatives/residents’ meetings.

2. Review provision of activities and evaluate residents and relatives’ satisfaction with current model.

3. Sensory Room to be used to support the wellbeing of residents living with dementia.

4. Enhance security with a member of staff receiving guests on entry.

5. Display complaints information in the reception area, within each unit, and on the website.

6. Offer more frequent baths or showers to residents

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Assisted living/Extra Care housing services/Supported housing
Name of service provider
Callum Welch Court Care Home
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