Enter and view: Ashgreen House Follow-up Report

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Summary of report content

This was a follow up Enter & View to Ashgreen House Care Home, in February 2022. 

Based on the findings, the following recommendations were suggested:

1. Refresh and update staff training on Cradle.

2. All residents to have a memory box outside their bedroom door.

3. Offer residents dementia-friendly activities. 

4. Maintain good organisation of resources in activity room to allow greater access 

and use by residents.

5. Offer residents regular opportunities to maintain or build balance and strength 

through gentle exercise.

6. Keep notice boards up to date, remove obsolete information and improve 

signage making clear what information is for staff to note and which is 

information for residents and relatives.

7. Consider opportunities to introduce additional seating areas in the corridors.

8. Pictures or photos of foods to be used on menus to make it easier for residents 

with dementia to make choices.

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Lifestyle and wellbeing; wider determinants of health
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Assisted living/Extra Care housing services/Supported housing
Name of service provider
Ashgreen House
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